CONTACT US
For further information, please
contact our Customer Service at:
Lippo Cyber Park,
Bulevar Gajah Mada No. 2170
Lippo Karawaci,
Tangerang 15811 - Indonesia
Phone : 021 55 7777 88
Fax     : 021 55 777 477
Email  :
customer.service@firstmedia.com
 
FastNet, the only broadband internet service that offers unlimited fast speed internet access for the whole family’s information needs at affordable prices. With unlimited data capacity and 24-hours non-stop access, FastNet offers exciting packages with speeds suited for your internet needs from simple data accessing to downloading large music files, gaming online, and video streaming.
 
FastNet Migration
FIRST Media internet subscribers of LinkNet, MyNet, and Digital1 have been upgraded to experience more fast speed broadband Internet connection.


Thank you for your trust in FIRST Media,
In delivering our commitment to provide the best service and in enhancing the customer’s total internet experience, we are happy to announce that effective 31 August, 2007 we have upgraded your LinkNet, MyNet, and Digital1 subscription by adding more speed to your Internet connection:
  Previous Product Offers
 MIGRATION  Speed Upgrade
 
  LinkNet Personal
 Up to
 64 Kbps Up to
 1500 Kbps
  
  MyNet Personal
 Up to 256 Kbps Up to 1500 Kbps  
  Digital1 Up to 64 Kbps Up to 768 Kbps  
               

No need to worry about your billing! This upgrade is part of our service and will not change your product price and monthly billing subscription!
Product Features
FastNet offers fast speed internet access through a high capacity broadband network. This high capacity guarantees a bandwidth that meets the demand of its users at any given time.
FastNet provides the biggest download access at home with speeds up to 3000Kbps making data access from the internet quicker and easier.
With FastNet there are no boundaries to the amount of data you wish to upload and download. FastNet subscribers have continuous internet connection with no interruptions 24-hours a day, 7 days a week and 4 weeks a month beginning from the minute your connection is activated, without having to dial-up each time you wish to connect.
With FastNet, home subscribers get to use the internet with easy access for the whole family. Connecting to the internet is made easy because there is no need to log in with long ID’s and passwords.
FastNet is not connected to a telephone line therefore there are no additional telephone costs for internet access. Telephones will never be busy! Subscribers can continue using the telephone for important matters involving incoming/outgoing calls and sending/receiving fax while accessing the internet.
 
TERMS :
 
  • FastNet is offered only to subscribers whose home is covered by PT First Media Tbk broadband network.
  • FastNet subscribers need Cable Modems to access internet.
  • For FastNet 768, FastNet 1500, and FastNet 3000, Cable Modem will be lent to subscribers free of charge.
  • All FastNet products are free of instalation fee.
  • These general specifications are subject to change according to promotional activities in given periods of time.