FIRST MEDIA

Dear valued subscribers,

we would like to inform you that our NOC Department will be conducting a series of maintenance to our CMTS and PE Router equipments, which will impacted on your internet connection service.

Please find details as follow:

Day / Date                     : Tuesday, April 29, 2008
Time                             : 04:00 – 06:00
Interruption Period          : +/- 80 menit
Scheduled location          : Hub Kelapa Gading
Impact areas                  : Greater area of Sunter and Cempaka Putih

Day / Date                     : Wednesday, April 30, 2008
Time                             : 04:00 – 06:00
Interruption Period          : +/- 80 menit
Scheduled Location         : Hub Cinere (all CMTS)
Impacted areas              : Greater area of Pd. Labu, Jagakarsa, Lebak Bulus B, Cinere, Bintaro, and Pd.                                        Indah.

Day / Date                     : Thursday, May 01, 2008
Time                             : 04:00 – 06:00
Interruption Period          : +/- 80 menit
Scheduled Location         : Hub Kebun Jeruk (all CMTS)
Impacted areas              : Greater area of Kemanggisan, Permata Hijau, Slipi, Kebon Jeruk, Kedoya, Puri                                        Indah, Tmn. Ratu, Tj. Duren, Jelambar, Green Garden, and Pluit.

Day / Date                     : Friday, May 02, 2008
Time                             : 04:00 – 06:00
Interruption Period          : +/- 80 menit
Scheduled Location         : Hub Karawaci (all CMTS)
Impacted areas              : Greater area of Karawaci, Serpong, and Bintaro.

Day / Date                     : Monday, May 05, 2008
Time                             : 04:00 – 06:00
Interruption Period          : +/- 80 menit
Scheduled Location         : Hub Citra Graha (CMTS 7 - 9)
Impacted areas              : Greater area of Ps. Minggu, Tebet, Cideng, Benhil, Kuningan E, Kemang,                                        Radio Dalam, Kebayoran, Cipete, Cilandak and Tomang.

Day / Date                     : Tuesday, May 06, 2008
Time                             : 04:00 – 06:00
Interruption Period          : +/- 80 menit
Scheduled Location         : Citra Graha Headend All CMTS ( CMTS Headend & CMTS All Hub)
Impacted areas              : All Areas (Including Bekasi & Tangerang)

Our NOC Department will re-confirm this action 1 (one) day prior to this maintenance. For further inquiries, please contact our 24 Hours Customer Service in 021-5577 7788.

We apologize for any inconvenience caused.

Thank you for your understanding and cooperation

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Dear Valued Subscribers,

Kindly be advised, in order to maintain our network quality, we have scheduled to perform network upgrades.

These upgrades will result in the unavailability of our service in your area for approximately 2 hours.

For information of network upgrades in your area, please refer to schedules here.

We apologize for any inconvenience. For assistance, please contact our 24-Hour Customer Service at 021-55 7777 88.

Thank you for kind understanding.
Best Regards,